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Millbrook Primary School

‘Learning about caring; caring about learning’

Support for parents and families

During this difficult time we have set up our on-line version of Millbrook Family Room. 

It will be manned Monday to Friday during normal school hours by Mrs Passmore and Miss Harris. They will be posting advice, learning ideas and responding to any queries that you may have.


The link to the page is:



We are proud to work in partnership with parents, carers and families of the children attending Millbrook Primary School. We strive to support our families in a variety of ways:

  • By providing advice and support about your child's education/well-being
  • By providing learning opportunities and experiences for families and children together
  • By signposting and introducing families to other agencies that can provide a variety of support and advice.


We operate a whole school approach to parental engagement. Every class teacher will organise opportunities for you to visit your child's class on at least a termly basis. In addition we run a number of learning engagement opportunities which change throughout the year. Sometimes these are run by school-based staff and sometimes these are run by other agencies. We are fortunate to have a dedicated family room and a dedicated community block. These are utilised for a variety of events and activities involving children, parents and families. 

We operate an open door policy and should you need to speak to your child's teacher please come in and see us at the end of the school day. Alternatively, the school office staff would be pleased to make an appointment. 


If you feel you may need some family support please contact the school. You can speak to your child's class teacher directly or to one of our nurture and wellbeing officers - Ms Harris and Mrs Passmore. 






We are proud to work in partnership with a number of onsite agencies who are able to provide FREE support for parents in our community. These include:

  • Families First - some of the team are based on site with us and are able to help and provide bespoke support for families. Many of our families have benefited from their help. More information can be found here:    Families can contact this service directly via the following routes: 


    - please phone 01633 851782 or email the service  at  Alternatively speak to a member of staff and we will be happy to refer you to the team. 

  • Flying Start - 

    Flying Start is a Welsh Government programme available in certain areas to support families with children aged 0-3 years. 

    It promotes language, cognitive, social and emotional skills, physical development and the early identification of high needs through the delivery of health support, parenting groups, early language support and free part-time childcare. Email with your name, address, postcode, and email address along with a brief description of your enquiry to see if your address is included as part of the Flying Start catchment in Bettws. Further information can be found at:    Flying Start is co-located at Millbrook and is known locally as Little Olives. We work in close partnership to provide early support and intervention for children and their families. 

Support from Dwr Cymru that could save families money