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Millbrook Primary School

‘Learning about caring; caring about learning’

Educational psychology support

Educational Psychology & Teacher Advisor Support Services During the COVID19 Situation
Dear Parent/Carer,
The Educational Psychology Service in Newport know how worrying and difficult this time is for us all, especially in terms of the demands being placed on parents and carers.
In response to current events, and the requirements for remote working, Newport EPS has adapted their model of service delivery to support parents/carers and children/young people in a way that is hoped to be responsive and accessible.
The EPS & Teacher Advisor Support-line

  •  Available Monday to Friday 9am-5pm
  • Staffed by Educational Psychologists and Advisors
  •  The Support-line can offer specialist advice, support, guidance, signposting and joint-problem-solving.
  •  We are also able to speak, with your permission, to your child or young person if it is agreed that this would be helpful.
  • Support can be offered in terms of Addition Learning Needs (ALN) or Well-being.

The EP and Teacher Advisor Support Line is available via:

  •  Tel: 01633 233696 (if you are unable to get through, please try again, or email and someone will get back to you).
  •  Email: (please write ‘EP Supportline’ in subject and provide a brief summary of your concern/query along with your preferred contact details)
  •  Contact Centre: 01633 656 656



Please note: The Support-line is not intended as a means to enquire about generic ALN issues (e.g. literacy assessment, statutory assessment requests

Letter to parents and carers about support from the council